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Privacy Policy

At Lenoir Roofing Pros, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or interact with our website. By using our website, you agree to the terms of this policy.

Information We Collect

We collect information to provide better services to our users. This information may include:

a. Personal Information

You may provide personal information voluntarily when you:

  • Fill out a contact form

  • Request a quote

  • Call, email, or otherwise contact us

This may include:

  • Name

  • Email address

  • Phone number

  • Physical address

  • Details about your roofing needs or property

b. Non-Personal Information

We may automatically collect certain data when you interact with our site, such as:

  • IP address

  • Browser type

  • Device information

  • Referring website

  • Pages visited and time spent on the site

This information is used to analyze user behavior and improve our website performance.

How We Use Your Information?

The information we collect may be used for the following purposes:

  • To respond to your inquiries or service requests

  • To provide quotes or schedule appointments

  • To improve our website and services

  • To communicate promotions, updates, or important information (with your consent)

  • For internal recordkeeping and analytics

We do not sell, trade, or rent your personal information to third parties.

Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience. Cookies are small data files stored on your browser that help us understand how users interact with our site. You can choose to disable cookies through your browser settings, but some features of the site may not function properly without them.

Third-Party Services

We may use trusted third-party tools or services to operate our website, such as:

  • Website analytics (e.g., Google Analytics)

  • Web hosting providers

  • Contact form processors

These providers may have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We are not responsible for the privacy practices of external websites linked from our site. Please review their privacy policies separately.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or store information from children. If we become aware that we have collected personal information from a child under 13, we will take immediate steps to delete that information.

Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to your data

  • Withdraw consent for us to contact you

  • Request deletion of your personal data, subject to legal and operational obligations

To make such a request, please contact us at the information below.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our site after changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us: info@lenoirroofingpros.com